Stop or Limit orders become active once created. Only active orders can be updated/cancelled during open trading hours. Find the active orders in the "Active Orders" tab in the account summary on the client’s trading platform.
Any order satisfying one of the conditions below changes the status to "Filling"
2.1 Market order submitted
2.2 Stop Loss, Take Profit, Stop Out orders once created
2.3 Stop, Limit order declared price triggered.
Find all orders with "Filling" status in the "Active Orders" tab in the account summary on the client’s trading platform until their status is changed by the system to "filled" or "rejected".
All orders with "Filling" status are automatically cancelled by the system at the end of every day.
When an order is executed, a related Deal is opened or closed at the Filled order price, and the order status is changed to "filled".
When an order is cancelled by the user or rejected by the system, the order status is changed to "cancelled" or "rejected" accordingly.
Find all "filled", "cancelled" and "rejected" orders in the Trade Blotter tab in the account summary on the client’s trading platform.
All orders are executed only during the instruments trading hours. Order management after and before trading sessions: place and modify Take Profit, Stop Loss, Limit, and Stop even when the market is closed. They will be executed after the trading session starts.
Commission generated by a Filled order increases the related deals commission every time the deal is opened and closed.
In case the Account Margin level is less than or equal to the Stop Out level, the system sends a Stop Out order (or orders) to close all opened deals. In the case where a Stop Out order is cancelled by the execution venue and the Account Margin Level is still less or equal to the Stop Out level, the system sends Stop Out order(s) again.
Stop Loss, Take Profit, Stop Out, or Market orders that close a deal with the status "Filling" change the related deal status to "closing". When the related order is "filled", the deal becomes "closed". In case the related order is rejected, the deal becomes "open" again.
All "open", "closing" and "closed" deals are indicated in the Positions tab of the account summary on the client’s trading platform.
At the end of the day, based on server time, all closed deals are converted into account currency and become trades on the client’s trading platform.
Find all the trades along with the balance transactions (Deposit/Withdraw), and cash dividends in the case of Stock trading, in the History tab in the account summary on the client’s trading platform.
RoboForex relies on third-party execution venues for pricing and available volumes, therefore execution of the client’s orders will depend on the pricing and availability of liquidity at the execution venues. Although RoboForex executes all orders placed by the clients, it reserves the right to decline an order of any type, or the order could be declined by the execution venue.
Orders sent near the opening of trading time: Please note that markets can be particularly volatile near the opening of a trading session, with prices and available volume often changing rapidly and data feeds from various markets potentially being slow or temporarily unavailable. RoboForex cannot guarantee that orders sent near the opening of trading will necessarily receive the best-posted price. You may want to consider the use of limit orders at the opening, although market orders should be used if you want a higher certainty of getting a fill. In case Take Profit or Stop Loss orders are rejected, Take Profit and Stop Loss levels are removed.