Payments FAQ

1. What is the minimum deposit?

   The minimum deposit depends on the account type:

   • ProCent, Pro, Prime and ECN: 10 USD / 10 EUR or equivalent in the account currency.
   • R StocksTrader: 100 USD / 100 EUR.

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2. How can I deposit funds to my account?

   You can deposit funds to your account using any payment system available in your Members Area.

   1. Go to "Deposit Funds" page.
   2. Choose the account to deposit funds to from the dropdown list.
   3. Choose the payment system.
   4. Decide whether you want to deposit funds and receive the bonus funds or not and choose the percentage.
   5. Specify the amount and the currency
   6. Click "Deposit funds".

   After that, there will be the second step of the depositing procedure, where you may be asked to specify some additional information according to the requirements of the chosen payment system. 

   In case of any questions at any step of the depositing procedure, please contact our Live Support.

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3. How can I withdraw funds from my trading account?

   You can withdraw funds from your account in your Members Area. To do this:

   1. Go to "Withdraw Funds".
   2. Make sure that the active account in your Members Area is the one you want to withdraw funds from.
   3. Choose the payment system from the list of available withdrawal options.
   4. Click "Go to".

   Depending on the chosen payment system, you may be asked to specify some additional information on the next page to create a withdrawal application.

   Please note that withdrawal applications are processed by the Company within two business days from 9:00 AM to 6:00 PM (EET).

   In case of any questions at any step of the withdrawal procedure, please contact our Live Support.

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4. What is the company’s commission for withdrawal of funds?

   The RoboForex takes no commission for the withdrawal of funds. Commission may be taken by your bank or other payment systems.

   Current commission amounts for funds withdrawal are specified in the table that can be found on "Deposit and Withdrawal Methods" page of our website.

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5. Can I deposit money to trading account from Maestro card?

   No.

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