Funds only are withdrawn from clients’ trading accounts with the help of additional confirmations. They are as follows:
Additional confirmations help to keep funds in your Members Area as safe as possible.
You can change the leverage value on the "Change leverage" page in your Members Area: all you have to do is to choose a new value and click "Change leverage".
Before changing the leverage, make sure that you selected the necessary trading account in the right panel of your Members Area.
No, it is not. However, you can always open a new account with the other base currency.
You can change your account password on the “Change password” page in your Members Area. To change the password, you will have to enter a new password and confirm it using a code sent to your E-mail.
You can change your Members Area password on the “Change the Members Area password” page in your Members Area. To change the password, you will have to enter a new password and confirm it using a code sent to your E-mail.
If you’ve entered an incorrect Name, Surname, or phone number, and want to change them, contact our Live Support in any way convenient for you.
To change your E-mail address, go to the “My profile” page of your Members Area.
To change the mobile phone number in those circumstances, you have to contact our Live chat
To change your E-mail address, go to the “My profile” page of your Members Area.
Your E-mail address is a login to access your Members Area. E-mail address confirmation is required for providing your funds with enhanced security.
E-mail address confirmation is also one of the requirements for the complete verification of your Members Area.
Yes. it is. To register a Members Area for a legal entity, you have to:
1. Register a Members Area using the personal information of the person, who controls the account.
2. Send the copies of all required documents to info@roboforex.com
The list of the documents required from a legal entity:
Please note that:
In case Members Area is registered to a natural person and the account attached to this Live Account was earlier deposited by the natural person, this account can not acquire "Corporate account" status. Please, register a new Members Area to a legal entity and send a request from it.
In the case when the direct/immediate and principal shareholder is another legal entity, the Company need to verify the ownership structure and the identity of the natural persons, who are the beneficial owners and/or control the other legal entity on the basis of the above stated documents.
All documents, together with originals, must include translation into English signed and stamped by a notary.
You can find a Members Area registration form here. Also, you can watch our video tutorial to learn more about how to open a new Members Area:
Members Area is your investment control centre at RoboForex.
In your Members Area, you can:
In your Members Area, you can manage push notifications sent to the MetaTrader 5 mobile application from MetaQuotes.
All settings are available to you on the “Subscription to push notifications” page".
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