Account Opening FAQ

1. How do I open a trading account?

   Your first trading account will be opened automatically when you register a Members Area. If you want to open more accounts, it can be done in just several easy steps:

   1. Go to "Live Account" page in the first section of your Members Area.
   2. Choose suitable parameters and the type for your new account.
   3. Click "Confirm".

   Detailed descriptions of account types available at the Company can be found on "Trading accounts" page. Watch our quick video tutorial to learn all the steps of a new account opening:

   In addition to that, we’ve created detailed instructions for our newly-registered clients when they open a trading account on how to choose parameters that are the best fit to the their trading experience and style. These instructions can be found on "How to open an account" page.

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2. How do I open an account for a legal entity?

   To open an account for a legal entity, you have to:

   1. Register a new Members Area (during the registration procedure, use personal information of the person who will manage the account).
   2. Send copies of all required documents (see below the list) to info@roboforex.com and specify the purpose of the account: trading, partner, or both.

   The list of required documents:

   • Certificate of Incorporation.
   • Certificate of Registered Address.
   • Certificate of Directors and Secretary.
   • Memorandum and Articles of Association.
   • Resolution of Board of Directors for the opening of the account and granting authority to those who will operate it.
   • Certificate of Shareholders.
   • Recent Certificate of Good Standing – issued by Registrar.
   • Copy of Trust Deed/Agreement (where applicable).
   • Scan copy of the auditor report for the last financial year or equivalent documents confirming source of funds.
   • Documents for all following individuals:
     • Directors.
     • Shareholders.
     • Ultimate beneficiaries.
     • Signatories.

   Requirements and rules:

   1. In case Members Area is registered to an individual and the account attached to this Members Area were earlier deposited by the individual, this account can not acquire "Corporate account" status.
   2. In the case when the direct/immediate and principal shareholder is another legal entity, the Company need to verify the ownership structure and the identity of the individuals who are the beneficial owners and/or control the other legal entity on basis of above stated documents.
   3. All documents, along with originals, has to include translation into English signed and stamped by notary.
   4. The maximum accessible file size is up to 10 MB; extensions – bmp, gif, jpg, jpeg, pdf, png. If the total size of files is more than 10 MB, please send the files in several separate letters so that the total amount of files in one letter doesn’t exceed the above-mentioned limit.

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3. Why do I need a demo-account?

   Demo accounts are usually used in three cases:

   1. If you are a beginner and want to learn basics of trading on financial markets without risking to lose your own money.
   2. When you want to test the conditions provided by the company before opening a real account.
   3. In case of testing your new trading strategy or EA.

   After performing all necessary operations on a Demo account, you can start trading on a real account.

   Trading conditions on RoboForex demo and real trading accounts correspond in the following way:

   • Demo ECN (MT4) - Prime
   • Demo (MT5) - ECN
   • Demo Pro - Pro

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