Welcome Bonus 30 USD

1. How do I receive the Welcome Bonus of 30 USD?

   To receive the Welcome Bonus of 30 USD:

   1. Open a ProCent or Pro account in MT4/MT5 with a USD or EUR base currency.
   2. Go to the "Welcome Bonus 30 USD" section in the Members Area.
   3. Check that the automatic system for detecting repeated transfers, "Antifraud", has approved your participation in the program.
   4. Verify your account.
   5. Deposit a minimum of 10 USD into your account using a bank card.
      Funds can be deposited only via China UnionPay, Maestro, MasterCard, and VISA cards. Deposits made using virtual cards issued by payment systems, as well as prepaid cards, are not accepted.
   6. Copy the confirmation code received by email to the address you used for registration.
   7. Paste the confirmation code into the "Welcome Program" field on the "Welcome Bonus 30 USD" program page.

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2. I have fulfilled all conditions of the promotion. When will I receive the bonus?

   The bonus will be credited immediately once you enter the confirmation code you received in the email.

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3. Why do I not see the field where I can enter the confirmation code?

   The most common reasons are:

   • You have already participated in similar programs.
   • You have not met all the conditions for participation in the program.
   • The automatic system for detecting repeated transfers, "Antifraud", has rejected your participation in the program.

   Please note: as per the terms and conditions of the "Welcome Bonus 30 USD" promotion, the company reserves the right to refuse the bonus without giving a reason.

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4. I entered the confirmation code, but the bonus of 30 USD was not credited. Why?

   The confirmation code is valid for 30 days from the date of receipt, and your code may have expired. For more information, please contact Live Support.

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5. I have not received the confirmation code. What should I do?

   Ensure that you have met all the conditions for participation in the program. Please also check your spam folder for the email address provided during registration. If the relevant email is not there, please contact the Live Support.

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6. How long is the confirmation code valid?

   The confirmation code is valid for 30 days from the date of receipt.

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7. Can I withdraw the bonus of 30 USD from my account?

   No, you cannot. The 30 USD bonus is granted only for performing trading operations.

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8. Can I withdraw the profits I have made trading with bonus funds?

   Yes, you can withdraw profits. The 30 USD bonus is not deducted in this case and remains available for further use.

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9. Are there any restrictions on trading with the bonus?

   There are no restrictions on using the 30 USD bonus for trading operations.

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10. Does the bonus have an expiry date?

    No, bonus funds do not have an expiry date and will not be deducted even if there is no trading activity.

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