Why does MetaTrader 4/5 terminal say "No connection" when I try to connect to the server?

Possible reasons of "No connection" may be either poor Internet connection or problems with the server.

To solve the problem, try to do the following:

  1. Check if your Internet connection is stable and good.
  2. If it is, try to rescan servers. Left-click on the "No connection" message in the bottom right corner of the terminal and choose "Rescan servers".
  3. If rescanning didn’t help, re-login to your account in the terminal’s main menu.

If none of the above steps resolved the issue, please contact our Live Support in any way that is convenient for you.